Privacy Policy
Last Updated: December 21, 2025
At Selabs Tech, we are committed to protecting your privacy and the privacy of your family, especially children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and services (collectively, the "Services").
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Profile information (age range, preferences)
- Communication data (messages, feedback, support requests)
- Payment information (processed securely through third-party payment processors)
1.2 Children's Information
We take special care when collecting information from children under 13 years of age:
- We comply with the Children's Online Privacy Protection Act (COPPA)
- We obtain verifiable parental consent before collecting personal information from children
- We collect only the minimum information necessary to provide our Services
- Parents can review, delete, or refuse further collection of their child's information
1.3 Automatically Collected Information
When you use our Services, we may automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Usage data (pages visited, features used, time spent on Services)
- Log data (IP address, browser type, access times)
- Location data (with your permission)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To deliver, maintain, and improve our Services
- Personalization: To customize your experience and provide age-appropriate content
- Communication: To send you updates, notifications, and respond to your inquiries
- Safety & Security: To protect the safety of our users, especially children
- Analytics: To understand how our Services are used and improve functionality
- Legal Compliance: To comply with legal obligations and enforce our Terms
- Marketing: To send promotional materials (with your consent, and never to children)
3. How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Services, such as:
- Cloud hosting providers
- Analytics services
- Payment processors
- Customer support tools
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Compliance with legal obligations
- Protection of our rights and property
- Prevention of fraud or illegal activities
- Protection of the safety of our users
3.3 Business Transfers
If Selabs Tech is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
3.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights
You have certain rights regarding your personal information:
5.1 Access and Correction
You can access and update your personal information through your account settings or by contacting us.
5.2 Deletion
You can request deletion of your personal information, subject to certain legal exceptions.
5.3 Opt-Out
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
5.4 Parental Rights
Parents and guardians have the right to:
- Review their child's personal information
- Request deletion of their child's information
- Refuse further collection or use of their child's information
- Consent to collection but not disclosure to third parties
5.5 Data Portability
You can request a copy of your personal information in a structured, commonly used format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the Services to function properly
- Analytics Cookies: Help us understand how users interact with our Services
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.
7. Third-Party Services
Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
10. Children's Privacy
Protecting children's privacy is a top priority for us:
- We do not knowingly collect personal information from children under 13 without parental consent
- We provide parents with control over their child's information
- We limit the information we collect from children to what is necessary for the Services
- We do not condition a child's participation on providing more information than necessary
- We implement strict security measures to protect children's information
If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately at [email protected].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Your California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Selabs Tech - Privacy Team
Email: [email protected]
General Inquiries: [email protected]
Website: www.selabstech.com
15. Commitment to Privacy
At Selabs Tech, we believe that privacy is a fundamental right, especially for families and children. We are committed to:
- Transparency in our data practices
- Giving you control over your information
- Protecting children's privacy with the highest standards
- Continuously improving our privacy and security measures
- Being responsive to your privacy concerns
Thank you for trusting Selabs Tech with your information. We are dedicated to building technology that respects your privacy and brings families together safely.